Hp Analysis

Contents 1. 0 Company background2 1. 1 Introduction2 2. 0 Strategy identification3 2. 1 HP Marketing mix3 2. 1. 1Product3 2. 1. 2 Place4 2. 1. 3 Price4 2. 1. 4 Promotion4 2. 2 E-Customer Relationship Management5 2. 3 Virtual Communities5 3. 0 Environmental Analysis6 4. 0 Segmentation and targeting, differentiation and positioning7 4. 1 Market segmentation7 4. 1. 1 Demographic8 4. 1. 2 Psychographic segmentation9 4. 1. 3 Geographic segmentation9 4. 1. 4 Positioning for the future9 4. 1. 5 Future differentiation9 5. Objectives and E-marketing Strategies10 5. 1 Corporate objectives10 5. 2 E-CRM recommendations11 6. 0 Implementation and Evaluation12 6. 1 Electronic Commerce Solution integrated with SMS12 6. 2 e-Recommendation via find store searching tool14 7. 0 Conclusion16 8. 0 References17 9. 0 Appendix19 Hewlett-Packard 1. 0 Company background 1. 1 Introduction Though the company is a market leader, they are still trying everything possible to keep that consistency or even to improve more so that they can beat their competitors and satisfy their customers. To achieve this, the company is applying some business concepts which we will look into in depth to see how it is benefiting from them. The business concepts are as follow, and we will discuss them sequentially; * Strategy identification (E-marketing strategies) * Environmental Analysis * Segmentation and targeting, differentiation and positioning * Objectives and E-marketing Strategies * Implementation and evaluation 2. 0 Strategy identification 2. 1 HP Marketing mix 4Ps PROMOTION PRODUCT PLACE PRICE 2. 1. 1Product According to (Jones, 2005), Hewlett Packard unlike other companies serves everyone from customers, small and mid-sized businesses, to enterprises and public sectors with an extensive portfolio of market leading solution. Through their website (www. hp. com), they provide clear facts about their products, customers can know immediately about products information and specification, not a sales persons assumptions. For more clarification, there is a customer service where they can find out more. HP is also offering customization to meet customers wants, customers are allowed to design and see the outlook of their products before they can order. The buying process is also customised for returning buyers, making repeat purchasing more easily. On the other hand, HP is providing products support to its customer. It offers services such as; * HP Support Assistant – With HP Support Assistant, it is easy for customers to keep their PC running smoothly, optimize PC performance, automate support tasks and get assistance when they need help. * HP Total care Support – through this support, HP offers videos to customers so that they can enjoy and troubleshoot the computer, imaging and printing equipment. 2. 1. 2 Place As international trading is increasing all around the world, and trade barriers have come down, that has helped HP to introduce its products to a great extent. Hewlett Packard and its customers can easily interact via a web based platform (www. hp. com) and seal their deal online. With this website, HP can provide international customers with great deal of information, and easy ways of ordering at a very little expense. On the other hand HP Company have authorized and registered agent partners, who sell HP products on its behalf to customers, particularly to small and medium business. . 1. 3 Price When comes to pricing strategy of HP products, prices are reasonable based on the quantity and quality consumers are buying. Customers can enjoy discount and allowance pricing based on what they are buying, customers who buy in bulk are offered quantity discount. Also channel members like national and sub distributors who perform further selling are handed with functional discount To take a dvantage further more on pricing, HP use segment pricing, where household and industrial customers pay different prices for the same product as their earns are different. According to Pricing strategies: Hewlett Packard (Anon, 2009), One of the options HP is giving its consumers is pay-per-use utility pricing  which charges consumers for actual usage on a monthly basis. This technology works by measuring the percentage of utilization on each Central Processing Unit. The advantage for HP customers is that they will only pay for processing they are utilizing. They also have the option to use additional processors, therefore processing is not limited. In addition, different versions of the same products priced differently with respect to the configuration of components. . 1. 4 Promotion Hewlett Packard use different methods to promote their products to users, here are as follows; * Publics relations – â€Å"The HP Media Relations department provides journalists and editors with assistance in referencing background information of the company, it is setting up interviews with HP executives or scientists, securing press materials, and checking fac ts. † (HP newsroom, 2011) * Advertising – along with mass production of its products, HP is promoting its products via internet, including a website with videos and navigation sorted by business application. Sales promotion – through HP trade-In-frequently asked questions, HP is attempting to provide added value or motivation to consumers to stimulate sales. It is doing this by providing answers to questions which are mostly asked by customers, thus putting them in a good position to gain customer loyalty and form a strong relationship with them. 2. 2 E-Customer Relationship Management â€Å"E-CRM is a strategy used by online businesses to learn more about customers’ needs and behaviours in order to build a good relationship with them†(Romano and Fjermestad, 2002). As stated by (janjicek, n. d), records from HP customer relationship model which was built on experiences attained from CRM project engagements globally shows that the customer relationship is strengthened by relationship building tactics, which are continuously measured through time. E- CRM in HP supports effective customer interaction for sales and marketing automation thus forming a strong customer relationship, which leads to acceptable customer loyalty, profitability and retention. Hp is offering the following E-CRM to its customers; customer centred services, which involve products shape and customization, and value added services, which includes online training and education. This E-CRM addresses the requirements of enhancing and changing the customer experience by providing the functionality required to effectively interact with the customer, during the Sales and Marketing process. HP effectively interacts with their customers by fulfilling the following: * Knowing their customer’s needs and pro-actively engage their customer. * Knowing their customer and also their conversations/interactions with HP. Is not only to build a better relationship with customers, but also to serve them effectively. * They use the knowledge gained during customer interaction to improve the interaction and relationship with the customer. 2. 3 Virtual Communities HP Enterprise Business Community- this community is for customers who have questions, as it provides answers or those customers seeking for advice. â€Å"Through Enterprise Business Community connection, the user can find information and connect with other users, share thoughts, exchange knowledge and have a chance to speak to the experts. (Hp. com, 2011) HP Virtual Community Interest Group– according to (HP BladeSystem, 2011) this community is focused on Virtual Connect, bringing the newest, ground-breaking blade interconnect technology on the market to customers. HP is keep in touch with its customer through this community, listening to what they have to say, a complaint or complement, then they give feedback on the Virtual Connect sol ution, and we will keep their customers updated on the latest improvements and tools. 3. 0 Environmental Analysis As the researcher stated earlier on, HP is a leading consumer technology company in the world, offering a range of technology tools, from digital cameras to PCs to handheld devices. However, it is important to see how the company is managing to keep peace with this fast developing of technology and able to beat its competitors. To analyse this, the researcher will use a SWOT analysis as a tool â€Å"to evaluate the overall company’s strengths, weaknesses, opportunities and threats. It involves monitoring the external and internal marketing environment. (Kotler and Keller, 2006) A SWOT analysis will provides an overall view of HP, and the factors can be useful in detecting the extent and type of barriers to work effectiveness that might exist there. 4. 0 Segmentation and targeting, differentiation and positioning 4. 1 Market segmentation Hp as a large firm with many customers, it is catering for them based on their demographic, behaviour, geographical, psychographic. 4. 1. 1 D emographic Some of Hp products and services are divided in such a way that they meet a certain group of customers, either based on their age, occupation, income, religion or social class. A typical example is an Hp mini notebook pc which was introduced to target education market. The personal computer is more accessible to school students, both the selling price and design wise. â€Å"HP has entered the arena with the announcement of the HP 2133 Mini-Note PC, a full-function, small-format laptop PC priced from under US$500. † (McKeegan, 2008) Hp also has divided their service branch into four main areas to better serve their customers, they include: 4. 1. 2 Psychographic segmentation Hp is catering different people of different interests and values, for example youngsters who prefer stylish design, more features on entertainment as well as businessmen who are looking for favour elegant and formal design so that they can make improvement in their official tools and applications. 4. 1. 3 Geographic segmentation Hp targets their market mostly in urban areas where people can afford to buy their products and have knowledge and skill to use them. It is especially targeting big cities with class of people who live high standards lives and are seeking for the self-esteem and self-actualization levels of needs. . 1. 4 Positioning for the future HP’s sustainability strategy has already established the company as a clear thought leader in the industry, giving them an advantage that leads to first-mover opportunities and first pick of top suppliers, employees and partners. â€Å"HP will continue making different infrastructure and distribution strategies, which will further aligns its operations with emerging best practices, giving it a competitive edge, and opening new growth horizons† (Lowitt and Grimsley, 2009). Hp has also positioned itself as an environment friendly company, which through the use of technology, â€Å"they believe there is an opportunity for IT to be a significant part of the solution in providing energy efficiency, reduction of resource conservation and substitution of high carbon by low-carbon processes. † (Accenture, 2010) 4. 1. 5 Future differentiation Hp is planning to come up with a massive Touchpad which according their European chief it will become better than Apple product, iPad. In his statement reported by Reisinger (2011) he said â€Å"In the tablet world, we are going to become better than number one. We call it number one plus† â€Å"HP indicated its intentions for the tablet market in February when they make public of their touchpad. The device runs the company's WebOS operating system and comes with a 9. 7-inch display. When it hits store shelves sometime this summer, it will include the Qualcomm Snapdragon dual-core 1. 2 GHz processor and both front- and rear-facing cameras. † (Reisinger, 2011) The device also supports a new HP Touchstone Touch-to-Share proximity-based sharing feature, which allows compatible devices to instantly exchange data, media, and information. 5. 0 Objectives and E-marketing Strategies . 1 Corporate objectives Source: (HP, 2011) 5. 2 E-CRM recommendations Hp as a click and mortar company which has position its self as the best in the industry and aiming to gain its customer’s loyalty, needs to provide the best services to continue with their good relation with its customers. One of the improvements that need to be taken into account is the find store search, Hp have many physical stores all over the world, so it will be a better idea if they can implement an e-recommendation via find store search on their website so that customer can easily find the physical store nearest to where they are. That will help the company to increase the profit as some customer do not feel comfortable with buying online, but preferring to buy from a physical store. Hp can also implement the SMS tool, which will allow customers to key in their mobile number after shopping from Hp website, and then the automation message will be sent to them as part of appreciation of shopping from Hp. This tool will help Hp to serve targeted market and boost customer loyalty. 6. 0 Implementation and Evaluation 6. 1 Electronic Commerce Solution integrated with SMS Gantt chart Proposed system A buyer ECS integrated with SMS Administration desk Message sending to buyer’s mobile Clicking appreciation message Reporting buying confirmation Process buying until it is accepted Process flow The process will start when the customer process his/her buying, through the process stage, particular at filling in details stage, the customer will have to submit his/her phone number, then follow the normal stages of online buying via Hp website. As the buying has completed and accepted, the deal will confirmed with the company Electronic Commerce Solution integrated with SMS system, which will send a report alert message to the person at the administration desk. The person at the administration desk will then click the already automated message of appreciation, and then tracked by ECS system and deliver to the targeted customer’s mobile number. Evaluation To ensure the effectiveness of this e-CRM, HP will look at the loyalty of the customer, for example, if the customers return again to buy from the company, it will convince that he/she is happy with the service and attention he/she was given last time, thus he/she is encouraged to come again. On the other hand, HP can do primary research, which will include survey and questionnaire about this project. Through those methods of data gathering, the company will able to know exactly what the customers feel about the service. 6. 2 e-Recommendation via find store searching tool Gantt chart Proposed system Customers Searching tool Locations database Search by selecting/ type in location name Checking searched information from the database Not available Found Process flow Customers who want to visit the nearest store to their locations will able to search by using their state name as a target; they will either select their state or type in the name if it is not available in the drop down menu. The searching tool will then check the stores available from the locations database, if there is no stores in that area, the customer will receive a notification, but if there are stores available, the customer will be provide with relevant information to reach that store, e. g. directions. Evaluation To consider this e-CRM as a success, HP will judge it by number of clicks done by customers, if they are more clicks being done by customers; it means that the system is considered as helpful by customers. Also they research can be carried out at HP physical stores, asking customers about how did they managed to reach the place, if most answers will emphasize that is through a store find search from the website, then the system will be considered as a success and beneficial to the company. Conclusion HP is a large company, which according to the research put its customers first in whatever they are doing. Their main success in the industry has led by good customer service and relationship. The company still have a strong desire to satisfy their customers even more, they always coming up with new ideas to match customers’ demands and needs. But on the other hand, even though the company is doing well in the market, I strongly feel that their website is not user friendly. As a customer and a researcher, I found it hard to interact with their website; it has too much link and a bit confusing. Word count: 2552 References Books 1. Dave Chaffey, Richard Mayer, Kevin Johnston, Fiona Ellis-Chadwick, 2003, Internet Marketing: Strategy, Implementation and Practice, 2nd ed. Pearson Education Limited, England, pp 7 2. Armstrong, G. and Kotler, P. , 2009. Marketing: An Introduction, 9th ed. Pearson Prentice Hall, United states of America, pp 80 3. Kotler, P. and Keller, K, L. 2006. Marketing Management, 12th ed. Pearson Prentice Hall, United States of America, pp 50 Internet Resources 1. Ken Jones, 2005, CMA helps Hewlett Packard Implement Solutions Marketing Strategy in Government, available at ;http://www. cmai. com/Newsletter/HPCaseStudy. pdf; last accessed on the 25 May 2011 2. (Anon, 2009) Pricing strategies: Hewlett Packard, available at ;http://arianagoldstein. blogspot. com/2009/04/pricing-strategies-hewlett-packard. html; last accessed on the 27 May 2011 3. Rose janjicek, n. d, CRM architecture for enterprise relationship marketing in the new millennium, available at ;http://h20338. ww2. hp. com/enterprise/downloads/CRMArchitecture_Whitepaper_HPC. pdf;last accessed on the 29 May 2011 4. Accenture, 2010, Hewlett-Packard: Sustainability as a Competitive Advantage, available at ;https://microsite. accenture. com/sustainability/Documents/HewlettPackard_Sustainability_as_a_Competitive_Advantage. pdf; last accessed on the 30 May 2011 5. Romano, N. C. , and Fjermestad, J. , â€Å"Electronic Customer Relationship Management: An Assessment of Research,† International Journal of Electronic Commerce, 6, 2 (2002),pp 61-113 6. HP BladeSystem, 2011, where the worldwide HP blade community meets, available at ;http://h18000. ww1. hp. com/products/blades/components/bladeconnect. html; last accessed on the 30 M ay 2011 7. Noel McKeegan, 2008, HP targets education market with new Mini-notebook PC, available at ;http://www. gizmag. com/hp-targets-education-market-with-new-mini-notebook-pc/9140/; last accessed on the 4 June 2011 8. Eric M. Lowitt and Jim Grimsley, 2009, Hewlett-Packard: Sustainability as a Competitive Advantage, available at ;http://www. hp. com/hpinfo/globalcitizenship/environment/commitment/accenturestudy. pdf; last accessed on the 4th June 2011 9. HP, 2011, HP Corporate Objectives and Shared Values, available at http://www8. p. com/us/en/hp-information/about-hp/corporate-objectives. html last accessed on the 4th June 2011 10. HP newsroom, 2011, Contact HP media relations, available at ;http://www. hp. com/hpinfo/newsroom/media. html; last accessed on the 11 June 2011 11. Raman, M. , 2011, International Business Times: Tablet Shootout: Apple's iPad 2 Vs HP's TouchPad, available at ;http://www. ibtimes. com/articles/118866/20110304/ipad-2-touchpad-apple-hp-xoom-motorola-ipho ne-tablets-pc-steve-jobs-samsung-galaxy-tab-rim-playbook. htm; last accessed on the 16th June 2011 Appendix Virtual communities HP on twitter – provides authorized news and any updates from HP official news. New users are allowed to sign up, while those who have accounts already they just need to sign in so that they can follow and have their say on updates and official news. Through this community, HP is able to connect and inform its customers, thus forming a good relationship. * HP on facebook – with this community, users who have facebook accounts and have liked the HP page on facebook, are able to find out what is happening around HP, view photos and learn what HP is doing to help them live green. Also users are allowed to post their feedback on HP’s profile, and HP is using them to analyse their contribution to the society and make improvements where necessary. The comparison between Apple's iPad 2 and HP's TouchPad Specifications| iPad 2| HP TouchPad| OS| iOS 4. 3| WebOS 3. 0| Network| Wi-Fi only, GSM (AT;T), CDMA (Verizon)| GSM| Screen Size| 9. 7-inch| 9. 7-inch| Resolution| 1024Ãâ€"768| 1024Ãâ€"768| Processor| Apple A5 dual core 1 GHz| Qualcomm Snapdragon dual core APQ8060 1. 2 GHz| Storage| 16GB/32GB/64GB| 16GB/32GB| RAM| N/A| 1GB| Rear Camera| 720p| None| Front Camera| VGA| 1. 3mp| Video Recording| 720p| N/A| Adobe Flash Support| No| Yes| Wi-Fi| 802. 11 a/b/g/n| 802. 11b/g/n with WPA, WPA2, WEP, 802. 1X authentication| Sensors| Light, Accelerometer, compass, gyroscope| Light, Accelerometer, compass, gyroscope| Bluetooth| 2. 1+EDR| 2. 1+EDR| TV Out| 1080p, HDMI, VGA| No| Weight| 1. 33 pounds| 1. 6 pounds| Battery| 25 watt hour| 6,300 mAh Battery| Price| Wi-FI only version starts at $499| N/A| Availability| March 11, 2011 (US), March 25 Worldwide| Summer| Source: (Raman, 2011)

Addressing International Legal and Ethical Issues Simulation Essay

1. Cad-Mex has a moral obligation to its publics to act as a responsible citizen. Corporate social responsibility demands that the company looks into the welfare of the communities in which it operates. At the same time the stakeholders of Cad-Mex demand that the company be managed prudently and generate a return on their investments. A price reduction in the face of an epidemic appears to be the best course of action that the company takes. By insisting that local companies can make generic versions of the drug, the government is in further breach of the contract signed by both parties. Suing the government for its actions may lead to expensive litigation costs and cancelling of the contract. Agreeing to work with the government under the new rules will endear the authorities to the company and improve chances of future business. In both cases the ethical issues weigh heavily in the decision making process as the company does not want to lose the investments already made and at the same time it wants to avoid further losses. See more: Defining research problem and setting objectives Essay 2. After agreeing to report for work on some Sundays during the year, one of the managers turned around and claimed that his faith could not allow him to. He insisted that he must attend church and was entitled to one day off per week. His decision was bound to cause dissension as other manages had sacrificed their Sundays to work for the company; most of them were also regular church goers. In trying to settle the matter amicably it is important the core values of the company should be observed. The company wants to be recognized as a fair employer that appreciates the vital role that cultural diversity plays in the workplace but at the same time needs employees to honor their agreements and give their best efforts to the successful implementation of the company’s goals. Teamwork is a crucial aspect in work situations and because one manager has reversed his decision to work without considering the backlash it may precipitate, it will be in the company’s best interests to relieve him of his duties. The raison d’Ã ªtre will be his failure to be part of the team and not his religious obligations to go to church.

Summary Guide of Crime and Punishment

Lesson 1: 1. Raskolnikov lives under the roof directly above his landlady in a small, tight garret surrounded by dusty yellow wallpaper and with nothing but a â€Å"clumsy† couch, an unlevel table with three unpainted chairs, and a few books covered in dust from abandonment. The area where he resides in could be described as the lower end of the socio-economic spectrum. The inhabitants include drunkards, prostitutes, and tradesman. 2. Environmental factors such as these breed a despondent outlook on life and a reticent behavior that only sink one’s mind. 3.Raskolnikov possesses two opposing sides of his personality; the compassionate and the selfish. His compassionate side led him to leave money for Marmeladov’s family and lead him to care about the young drunk woman that he tried to save from a rapist. However, his more selfish side caused him to reprimand himself for â€Å"wasting† money on the Marmeladovs and on the drunken stranger. Both aspects of himself create an inner struggle that will most likely continue throughout the story. 4. Marmeladov can be described as in his early fifties, average height, solid build and sparsely balding. Similar article: On Compassion AnalysisHis wife Katherine Ivanovna possesses a delicate, proportionate, slim, tall body at the age of thirty, she still retains brown color in her hair, and her cheeks have red stains from the disease she has. From her previous marriage she gave birth to three children a little boy and two girls. Her oldest child has the age of nine and appears tall and thin. The little boy, the middle child, has just the description of a year older than the youngest child who is six. Marmeladov‘s only child Sonia has the description of in her teenage years.5.I believe others should take pity on Marmeladov instead of despising him because he has shown regret and condemns himself. His character proved weak when he could not keep himself from his drinking problem. He feels remorse from taking his family’s only money to spend it on himself for a selfish reason but his action in returning home to face reproach from his wife gives a feeling of pity.6. Although I understand Katerina Ivanovna’s anxiety I do not sympathize with her. I do not think I would react the way she has. My reaction would focus on finding a job or another means of income. Her actions benefit no one and for that I cannot sympathize.7. Yes, Katerina’s background makes her present situation much more tragic because she had never experienced such hardships before. If she had grown in a humble environment she would have felt a lesser loss and she would have accepted her life a lot more easily.8. In Dostoyevsky’s novel the pawnbroker falls under unsympathetic terms.9. Raskolnikov appears as physically attractive with his dark eyes, blond hair, above average height and well built body though with the exception of his garb.10.Raskolnikov and the pawnbroker have ironic descriptions because the two contradict each other; the pawnbroker has richness while Raskolnikov needs money. Even their descriptions oppose each other one being young and attractive and th e other aged though both dress similarly.11. The character’s actions determine whether they become likeable or not.12. From her actions Sonia can be described as likeable because she sacrificed her virginity for persons she was not related to by blood. Moreover, she continues to give them money aside from leaving her home to keep them safe. Her altruism shows only her benevolent character.13. Mr.Luzhin appears to be likeable from his visits to Dounia. And based on the mother’s letter he seems a sensible man by the way he has handled the situation. His accepting of the possibility in giving Raskolnikov a job and helping Duonia and her mother with their luggage shipping. But nevertheless not enough events have occurred to categorize Mr. Luzhin definitely. 14. Raskolnikov opposes Dounia’s proposed marriage because he believes his sister will marry to save him from his economical situation. 15. Raskolnikov loves his family so much that he will not allow his sister t o marry a man in order to improve his living conditions.He, instead, would continue living the way he has to protect his sister. And his writing to his mother also serves to prove his affection. 16. He juxtaposes his sister’s marriage to Sonia’s prostitution because in return for themselves they receive monetary support. 17. I believe the comparison accurate but other even if one will live respectfully and the other will face derision. 18. Marfa Petrovna, in response to Dounia’s rejection letter to her husband Svidrigailov, proceeds to clear Duonia’s name of all infamy as well as personally apologizing. 9. Raskolnikov occupied himself as a law student and a tutor. 20. Because Raskolnikov found no means to support himself he discontinued his studies. 21. The most outstanding character trait is weakness. Raskolnikov does not posse the ability to fight any and every obstacle in order to carry on. 22. After having drank some vodka at a pub Raskolnikov walks t o Petrovsky Island where he begins to feel the effects of the liquor and so he travels a little further to bushes and goes into a stupor. During his stupor Raskolnikov dreams of his childhood.In the dream he pictured his father and himself walking from a cemetery where his grandmother and younger brother rested just outside of their town near an old tavern. While passing by the old tavern a ruckus called Raskolnikov’s attention the commotion was due to a group of drunkards who coming out of the tavern proceeded to climb onto a wagon attached to an old mare to pull. The man named Mikolka wanted to prove to everyone that his mare could pull them and he began to whip the mare for encouragement but when it became clear that the horse could not he inconsiderately beat the animal all the more harshly.Two other men took up the beat as well. At the sight of everything young Raskolnikov attempts to do something for the mare by running to it and it the action receives a blow to his fac e but does not give in not even when a woman tries to lead him away. Meanwhile the owner Mikolka takes out a shaft and strikes four times unable to kill the miserable animal until he finally brings out a crowbar to finish the animals suffering with two more blows. Raskolnikov feels for the defenseless animal so much that he kisses its bloody face and then turns to attack the man that dealt it so much pain but just before he can his father carries him away. 3. The dream symbolizes the act that Raskolnikov has had in mind to commit murder. It foreshadows both the murder and his reaction after he commits the crime. The vivid description of the horrible beating of the mare implies the same fate of the pawnbroker. And the way he acted as a child illustrates the unimaginable grief he will both feel and have to deal with after the act. 24. Raskolnikov overhears Lizaveta and the peddler’s wife talking about their plans for the following day where they will be away at seven leaving th e pawnbroker alone at home.Lesson 2 1. Coincidence plays the role of justification to Raskolnikov’s murders. He believes that because so many coincidences come about that fate wants him to murder the pawnbroker; he sees fate as a motivator. 2. The first ironic remarks in chapter six are said by the student Raskolnikov overhears talking to the police officer. He speaks of a better world without the pawnbroker by reasoning that she does more harm than good and yet what he suggests (to have someone kill her) completely contradicts to a â€Å"better world. As he continues his conversation with the officer he states, â€Å"I am for justice,† however, no fairness exists when he decides from his own judgment that someone should kill the pawnbroker. Within this same conversation the officer, who holds the job to protect the people, agrees with the student when he says the pawnbroker should die. And towards the end of chapter six Raskolnikov expresses his strong conviction in his acts when he says, â€Å"if judgment fails, the devil takes a hand. Dostoyevsky inputs situational irony having his character believe that he still possesses common sense in committing a murder meanwhile the reader of a lucid mind knows otherwise. In the first chapter of the second part Nastasia refers to the torn, blood-stained rags Raskolnikov holds as â€Å"treasures† when she find him sleeping while holding them, little does Nastasia know that the rags hold a heavy burden. 3. From the very moment Raskolnikov began to think of his crime he said he would take great care and use logic throughout his actions but as he commits the crime he finds himself losing his mind.He misses large details like assuming he would take the ax without any problems and leaving the door open. Not only that but Raskolnikov believed that he was predestined to kill Aliona with good reason but to the contrary he had to plan things (the pledge, the needle, the sling, etc. ) and in the end he kil led Lizaveta without any justification. 4. Raskolnikov acts irrational. 5. Raskolnikov loses his ability to conform to time’s movement after the murders of the two women. 6. If one feels guilty sleep provides an outlet. During sleep the body uses the time to recover and to repair itself.Dreams manifest themselves when the mind becomes afflicted so that one can find a way mend the situation. 7. Guilt has the effect of causing irritability, feelings of remorse, depression, anxiety, dejection, and lack of peace. 8. Most people need to unload themselves from their guilt whether by confession, retribution, or punishment. 9. Raskolnikov demonstrates his need for confession and punishment. After he went back into the anteroom while Koch and the heavier man stood outside the door trying to enter Raskolnikov had thoughts to yell from behind the door so that the men would come in and find him.And while at the police station Raskolnikov remains in his seat after he resolved the I. O. U. issue to admit the crime he committed the day before to Nikodim Fomich the police chief. 10. He takes them and at first places them in the wall of his living quarters behind wallpaper but later decides against it and takes his spoils to a courtyard near Voznesensky Prospect to hide under a large stone. 11. Raskolnikov murdered the old pawnbroker with wishes to do well to others and dedicate the money from the crime to the less fortunate.He did want to rob the woman but for a better cause. 12. Raskolnikov suffers as a result of his action because his mind clutters with insecurity and inability to deal with his crime. Dissimilar to the way he had predicted the outcome Raskolnikov cannot live with the guilt of taking two lives and his subconscious begins to haunt him. 13. Guilt can be both constructive and destructive. Guilt can serve as a motive for someone to help others as a way of dealing with the remorse but it can also eat away at a person and in the long term damage a person ps ychologically. 14.Guilt can be healthy when it teaches right from wrong but it escalates to unhealthy once it begins to harm in such a way that the feelings become uncontrollable. 15. Raskolnikov cannot regain control of his thoughts and his behavior at Razumihin’s apartment shows his self-punishment by refusing work and company to alleviate his situation. 16. Raskolnikov goes to Razumihin’s apartment because he had settled on going after he committed the murders and also in search of work. Lesson 3 1. Raskolnikov’s foil Razumihin possesses characteristics like optimism and determination which Raskolnikov lacks when he falls to hard economic pressure.But even though not perfect compared to Luzhin the snobbish proposed brother-in-law Raskolnikov seems a better person the murder put aside. 2. Raskolnikov only shows interest in the murder case of the pawnbroker and her sister. 3. If Raskolnikov had the opportunity to narrate the story then the majority of the story would lack certainty. Though the first person point of view does include further sensory for the reader the storyline would lose an unbiased view of all the other characters. 4. Razumihin’s character possesses qualities such as selfless, friendly, kind, and above all cheerful. 5.Razumihin shows his amity and concern for Raskolnikov by searching for his friend after a fight, by taking care of Raskolnikov when he took ill, by buying his friend new clothes when he needed them, by talking to the landlady about the money due, and by trying to enliven his friend after his illness. 6. Raskolnikov’s delirious ravings reveal his deep repentance and constant suffering for his crime. 7. Razumihin believes that Nikolay did not commit the murders because he thinks the murderer while trying to escape dropped the box of earring inside the room Nikolay and Dmitry painted during the time they left. . Razumihin’s thought process shows his ability to piece information together an d proves he does not follow the crowd. 9. Luzhin acts rather pretentious and displays excessive self-importance. 10. Raskolnikov detests Luzhin from the moment he speaks and treats him briskly so as to make him leave. 11. Dostoevsky portrays Raskolnikov with more sympathy as opposed to Luzhin. 12. Dostoevsky seems to value sincere, sympathetic and benevolent persons. 13. From his book Dostoevsky describes conceited and condescending characters in unflattering lighting. 14.While at the bar with Zametov Raskolnikov fights an inner battle between confessing to his crime and not letting anyone know. He hints at the crime after Zametov sat at his table because the part of himself that wants to tell the truth cannot keep from suffering until then. However, at the conclusion of their conversation Raskolnikov has played with Zametov’s thoughts that he throws away all possibility of accusing Raskolnikov as the murder. 15. Raskolnikov provokes the murder conversation as soon as Zametov approaches him. 16. Based upon his behavior at the bar, Raskolnikov acts like a coward.Often times through his discussion he leads up to a point but never clearly states his thoughts, he tends to play around the topic leading Zametov to a conclusion but in the end changing his goal. He is too afraid to directly confess and instead tries to allow other s to see the reality but at the last moment chooses to run away from the issue. He also likes to seclude him to reflect. He sequesters himself to think out his plans, judgments, and uncertainty. 17. Raskolnikov following the tavern incident with Zametov goes to the pawnbroker’s old apartment. 8. An example of situational irony becomes evident when the doctor comes to aid the injured Marmeladov and instead of helping speeds up his death by having him bled out. And an example of verbal irony presents itself when Raskolnikov hints at murdering the two women to Zometov in order to free himself of all suspicion. Lesson 4: 1. The way Katerina Ivanovna reacts to her husband’s death enlightens her persona; she cares deeply for him or at the very least holds a caring heart when she does not refuse him in her home.Although she alleged she was glad he died her actions betray her because she forces everyone to leave her husband alone so that his death may be respected. Moreover Katerina sends Polia to search for Sonia so that her husband can see her one last time. She cares about her husband but also cannot forget that he has hurt her and her family. 2. Luzhin’s letter reveals his spiteful character. I think he lied and sent his lackey because of the way Raskolnikov treated him. He not only tries to force the family to break from each other but also allows himself an easy escape from the proposal.Also, his report on the scene at Marmeladov’s home seems purposely dishonest probably with the intention of hurting Raskolnikov character in his mother and sister’s eyes. 3. Marmeladov’s at tempted suicide incites feelings inside Raskolnikov that lead him to help the man and his family. Helping the family causes Raskolnikov to feel like he has a purpose and also allows him to amend for his crime. I believe that when Raskolnikov gave Katerina the kopecks for the funeral in his mind he recalled the purpose of killing the pawnbroker. 4. Due to her lifestyle Sonia dresses in an irregular manner.When she appeared at Marmeladov’s home she wore a long gaudy silk dress with a train alongside her bright colored shoes and her ridiculous parasol in addition to her straw hat with a red feather. She has blonde hair and blue eyes and her thin, pale physique describe her as very pretty despite her garb. 5. Dounia and her brother posses like character qualities; they are very proud, intelligent, and headstrong. Lesson 5 1. Sonia’s reaction to the polite behavior of Raskolnikov’s family reveals that she does not value herself as a person because of her lifestyle. 2 . The fifty-year-old newcomer to St.Petersburg lives in a room next to Sonia’s; in Madame Gertrude Karlovna Resslich’s. 3. From a strategic point, the playful manner that Raskolnikov and Razumikhin entered Porfiry’s room proves effective because the atmosphere inside the room lightens to Raskolnikov’s favor so that his nerves do not give him away, the scene also serves to distract Porfiry from interrogating Raskolnikov and strengthen the feelings of Razumikhin toward his friend. 4. Because Porfiry acts in a happy, sociable manner but yet his facial expressions and the manner in which he looks at persons shows a clear contradiction. 5.When Porfiry repeated the words â€Å"ordinary† and â€Å"extraordinary† Raskolnikov became aware that Porfiry wanted to challenge his views and investigate whether he thought he qualified as part of the â€Å"extraordinary† persons exempt from law. 6. Raskolnikov’s main points From his article in the Periodical Review are: â€Å"extraordinary† and â€Å"ordinary† persons exist, the â€Å"extraordinary† can take lives for a worthy cause, and the â€Å"masses† will always punish those who commit murder no matter the reason. 7. The fact that Porfiry read and studied Raskolnikov’s article reveals that he not only suspects Raskolnikov but that he also has a clever mind. . No, Porfiry does not question Raskolnikov in a traditional police manner. 9. Yes, Porfiry acted sarcastically in his discussion about Raskolnikov’s theory. 10. Porfiry does not appear as a formidable opponent at first. 11. Porfiry’s friendly disposition can very likely cause a criminal to mistrust him and act all the more fearful. 12. Porfiry’s lighthearted manner gives way when he asks Raskolnikov whether he thinks himself as an â€Å"extraordinary† man who could take the lives of others for enlightenment. 13. I believe Porfiry categorized Raskolnik ov as a suspect. 14.Razumikhin’s reaction to Porfiry’s question about the painters further describes his character as loyal. 15. Porfiry asks Raskolnikov if he believed in Lazarus rising from the dead to test his beliefs. 16. As he walks home Raskolnikov encounters a stranger who calls him a murder. 17. Raskolnikov begins to believe that his actions were not worthy of his theory because he questions his motives and whether he falls under the â€Å"extraordinary† category. 18. The dream about the old woman reveals his fears of being an average person and not the â€Å"extraordinary† man when the old woman laughs at his inability to kill her. 9. Svidrigailov visits Raskolnikov after his dream. 20. Svidrigailov has treated Marfa Petrovna and others with some form of civility. Although he showed no compassion for Fil’ka he did not act completely uncivil. As for Marfa he stayed with her throughout their marriage even after she gave him his freedom. His treatment of Dounia presented itself as disrespectful but his present actions to save her from Luzhin shows that he is sympathetic. 21. Svidrigailov’s dreams (the apparitions) reveal his grieving for his late wife. 22.Raskolnikov and Svidrigailov seem alike in that they both sick. Raskolnikov from his crime suffers delirium, fainting, and mental anguish and likewise Svidrigailov suffers from ghost visits from his wife and his servant. 23. Svidrigailov and Raskolnikov have differing personalities. Svidrigailov seems calmer and can control his feelings and actions while Raskolnikov cannot and loses his temper often. 24. Svidrigailov offers Raskolnikov ten thousand rubles as a compensation for the unpleasantness he out her though and to lessen the impact of having to break off the engagement with Luzhin.As a skeptic Raskolnikov does not trust this offer. 25. Marfa Petrovna showed her respect for Dounia by leaving three thousand rubles in her will. Lesson 6 1. Luzhin acts polite in his meeting with Raskolnikov and his family. 2. Svidrigailov has caused the suicide of the young deaf girl and of the serf Phillip. 3. I do agree with Luzhin when he says that certain insults cause irreparable harm to relationships. Although not always respected I believe that every relationship has a boundary for protection and not crossing. 4. I agree, Sonia before Luzhin if morality measured.Society would not subordinate Luzhin to Sonia because society would view their class status only. The society would think such an idea outrageous. 5. When rejected by Dounia, Luzhin reminds her of the scandals that tarnished her reputation when Marfa Petrovna threw her out of her home. This action of his behalf discloses him as resentful. 6. Because Luzhin refuses to believe that his relationship with Dounia had come to an end, his character appears not only stubborn but obsessive. 7. Razumihkin proposes a publishing business venture to Raskolnikov. 8.Raskolnikov entrusts Razumihkin with h is family before he goes off. 9. Raskolnikov acts rather cruel to Sonia initially during their interview. 10. Sonia’s religious believes add irony to her character because even though a prostitute she lives with virtues and purity in her soul. 11. Raskolnikov commands Sonia to read the story of Lazarus’ rising from the dead. Sonia shares this story with Raskolnikov as if she shared an epiphany. She adds feeling to the story by her form of reading it. 12. Raskolnikov sees himself and Sonia as parallels because they have both â€Å"transgressed† and ended the life of omeone. 13. The reason why Raskolnikov will ultimately confess his crime to Sonia is because she will not judge him as harshly as the others because she has shame in her actions and the way she lives. 14. Svidrigailov listens to Sonia and Raskolnikov’s conversation on the other side of the wall. 15. Svidrigailov’s knowledge of the crime would give him leverage against Raskolnikov and wit h the upper hand he can ultimately extortion Raskolnikov. 16. Porfiry’s engagement in meaningless small talk before talking about the crime appears intentional.This technique raises Raskolnikov’s suspicion. 17. (From Lesson 7)The repetition of the word capital is ironic because the true meaning of capital refers to an object of monetary value while Sonia though a prostitute is a person and not an object. 18. Porfiry suspect Raskolnikov as the murderer but lacks substantial evidence. Raskolnikov does not know the degree Porfiry considers him as the murderer. 19. Porfiry does not arrest Raskolnikov because he lacks palpable evidence and Nikolay’s confession has surprised him.Also, he chooses to wait for Raskolnikov to make a blunder and cause himself to allow his guilt to manifest. 20. Raskolnikov’s emotional state during the interview is anxious and temperamental. He struggles to understand how much Porfiry knows about him and due to his anxiety makes mist akes by having outbursts that only increase Porfiry’s suspicion. 21. Porfiry possesses control over Raskolnikov. He presses Raskolnikov to his anxious state and only by luck does Raskolnikov manage to dodge his confession. 22. Porfiry knows that Raskolnikov visited the crime scene. 23.Because of Nikolay’s sudden burst into the room and confession to the murder Porfiry’s plans for Raskolnikov’s confession do not succeed. 24. The man hiding behind the door at Porfiry’s office presented himself as the same man that called Raskolnikov a murderer on the street the day before. Ironically the man apologizes when Raskolnikov truly committed the crime and he deserved his plight. Lesson 7 1. Luzhin regrets his lack of generosity toward Dounia and her mother because if he had then the two would consider breaking off the engagement with more difficulty. 2.Dostoevsky mocks Lebeziatnikov by describing the disparity between his physique (scrawny, little, etc) and his arrogant character. He also makes Lebeziatnikov look like a mindless follower to any idea that becomes fashionable. 3. Luzhin gave Sonia a ten ruble note to help Katerina Ivanovna. 4. Katerina Ivanovna had the funeral brunch in spite of her financial circumstance because of her pride. She wanted to boast that she lived well-off and not like the rest of them. Katerina did not want anyone to pity her or her circumstance and instead have them think that she rose above them. 5.When Katerina’s landlady helps with the funeral brunch Katerina resents her because she blames her landlady for the miserable guests that appear at the brunch. Also, because Katerina holds her in contempt due to the manner she dressed for the festivities that she expected to center around herself. 6. Some ironic circumstance during the funeral brunch 7. Luzhin attempted to incriminate Sonia for stealing his 100 rubles. He did this because he wanted to appear correct about his judgment on Sonia and caus e Raskolnikov to have a falling out with his family. 8. Raskolnikov figures out Luzhin’s motives. . Lebeziatnikov shows his integrity by going to Sonia’s aid when accused of theft. Not to mention he spoke well of her and did not judge her despite her prostitution. 10. Marmeladov’s brunch is both pathetic and humorous because his family tried to honor him but instead only ruin fell onto them and humorous because Katerina acts comical throughout the brunch. She argues with her landlady and the tenants cause her to fuss all the more. 11. Raskolnikov approaches Sonia by asking her to choose between Luzhin and her stepmother to remain alive as a way to compel her to understand his acts of murder. 2. Raskolnikov goes through two main emotions before confessing to Sonia; he at first becomes excited to tell her and share his guilt to feel better but then becomes frightened and turned pale right before his confession. 13. Raskolnikov saw that Sonia and Lizaveta both had childlike characteristics in their fear. 14. Sonia reacts with sympathy toward Raskolnikov after he confesses. 15. Sonia eagerly holds Raskolnikov’s living situation and needs responsible for his crime in order to make the murders more comprehensible. 6. Raskolnikov’s theory sounds base when he tries to explain it to Sonia. 17. Raskolnikov attributes the crimes to his own vanity. 18. Sonia advises Raskolnikov to confess his crimes and suffer through punishment for redemption. 19. Egbrde 20. Sonia attempts to give Raskolnikov the cross to help him confess and work toward inner peace. 21. Raskolnikov is not ready to receive his â€Å"cross† yet because he still feels like the circumstance situated themselves in his favor because he does not fall in with the â€Å"ordinary† people.Lesson 8: 1. Out on the street Katerina acted out of exasperation. By dressing up the children and forcing them to sing and dance on the streets she tries to find a way of providin g from them without relying on Sonia. Katerina Ivanovna behavior resembled a madwoman but can be justified due to her tragic situation. 2. While on the street many of the spectators followed Katerina, very few gave her money and most laughed at her performance. People from this time would react without neglect.In viewing a homeless seemingly insane woman out on the street with her children begging they might offer her help or money but her actions would not be seen as a joke. In today’s world such circumstances would provoke favorable reaction. 3. Dounia does not judge and goes as far as offering her life to Raskolnikov. Instead of scolding him she tries to justify his actions with the information she now knows about the underlying investigation. 4. Katerina feels she has suffered through so much in her life that she has no need for a priest because she has no sins for the priest to absolve.Her attitude suggests her loss of faith in God. 5. Churches do not have the obligation to help those in their congregation. 6. Katerina does not act too exaggerated to arouse the reader’s sympathy. Her sickness and the inability to conform to her life cause some form of pity if not for her then for her children. 7. Svidrigailov places Katerina’s children in a respectable orphanage and leaves them all money for their bringing up. 8. Svidrigailov reveals to Raskolnikov that he lives next to her apartment and overheard his confession. 9.Raskolnikov thinks Luzhin has sent the letter to Dounia. 10. Because Svidrigailov has overheard Raskolnikov’s confession to Sonia he becomes worried that Svidrigailov will use the information to further his designs for Dounia. 11. Razumihin did once believe Raskolnikov the true murderer of the pawnbroker but now after Nikolay’s confession he thinks Raskolnikov could not have been the murderer. 12. Raskolnikov does not believe that Porfiry suspects Nikolay because of their last encounter. 13. Porfiry comes to s ee Raskolnikov for an explanation and to accuse Raskolnikov of murder. 14.Porfiry reveals his reasons why he began to suspect Raskolnikov as the murder, why he believes Nikolay takes on the burden of another, and why Raskolnikov should confess before his arrest. 15. Nikolay confessed because he believed in accepting suffering. 16. Porfiry openly calls Raskolnikov a murderer. 17. Porfiry proposes to speak to the judge in his favor if Raskolnikov confesses himself. 18. Raskolnikov does not care about lessening the sentence. 19. Porfiry warns Raskolnikov of committing suicide. He asks Raskolnikov to leave a letter disclosing the location of the objects he stole. 20. Svidrigailov wanted to 21.Marfa Petrovna and Svidrigailov orally agreed that: he would never leave her, he would always ask for her permission to travel anywhere, he would never take a permanent mistress, he could choose his maids if he asked her directly, he would not fall in love with someone of their class, and he would tell her openly of his feelings. 22. We find out from Svidrigailov that Dounia was compassionate, chaste, and susceptible by flattery. 23. Svidrigailov has engaged himself to a fifteen year old girl with a family of terrible circumstance. He is very fond of the child-like appearance and has brought money as well as jewelry to his new fiance. 4. Svidrigailov attributes his ability to seduce women with principles to flattery. 25. The new engagement between the fifteen-year-old girl and Svidrigailov would, to say the least, disgust the reader. The new engagement is a surprise but the depravity of the act serves to expose the true character of Svidrigailov. Lesson 9: 1. Svidrigailov traps Dounia by sending her a letter about Raskolnikov’s murders and then by placing her brother’s fate in her hands. Dounia prepared herself by taking the late Marfa Petrovna’s revolver and using it for self-defense.However, after discharging it twice and only grazing Svidrigailov sligh tly she cannot kill the man and instead pleads for her freedom. 2. According to Svidrigailov Raskolnikov suffers because jbhiugbuibi; 3. Svidrigailov offers to take Dounia, her brother, and mother away with him away to help Raskolnikov. 4. Dounia accuses Svidrigailov of poisoning his late wife and this suggestion only emboldens Luzhin’s earlier implications about Marfa Petrovna’s death. 5. Svidrigailov also wants Dounia to love him or at the very least accept him aside from a physical relationship. . Raskolnikov and Svidrigailov both hallucinate because of the persons they harmed, suffer because of their ideology, and act however they please whether for positive or negative. 7. Because Raskolnikov confesses his crime and begins to reject his theory he moves closer to becoming a better person unlike Svidrigailov who lacks remorse. And though they both perform acts of random kindness Svidrigailov more often than not has an underlying reason. Also, Svidrigailov does not i solate himself the way Raskolnikov has done despite their similar ideology. 8. Bgsjbgfvkdeb 9.Bgrde 10. Svidrigailov commits suicide because of Dounia’s rejection, he can no longer be happy pleasing himself because he has found something he desperately wants but cannot have. Because of Dounia’s rejection his â€Å"happy† world crashes and he realizes the mistake in his life has been. 11. When Svidrigailov shoots himself Raskolnikov contemplates confessing himself and going to see his mother. 12. While visiting his mother the two have an intimate moment alone. Pulcheria tries to justify Raskolnikov’s behavior throughout her visit after reading his article â€Å"On Crime. Raskolnikov tries to make amends to his mother for causing her so much grief before he confesses to his crime but even then continues to worry his mother. 13. At the crossroads Rodia kisses the ground in an attempt to publically declare himself as a murderer. 14. Svidrigailov’s sui cide causes Raskolnikov to such a shock that he walks out of the Police Station without admitting to his crime. 15. After hearing about Svidrigailov’s suicide from Ilia Petrovich Sonia’s presence waiting outside prevents Raskolnikov from leaving without confessing to murder. 16.In my opinion, the Epilogue stands as an enlightening piece needed to complete the book. Without the Epilogue the reader would question whether or not Raskolnikov redeemed himself and ask about the situation within the family. 17. Raskolnikov must fulfill a sentence of hard labor in the second degree for eight years. 18. Considering all the testimony in favor of Raskolnikov the sentence was severe enough in my opinion. Even without the insanity plea Raskolnikov’s character did not mean to cause horrible harm, his intentions though not justified can allow for some mitigating effect in his case. 9. Razumihin manages to bring into light the good deeds Raskolnikov did during the trial. He tes tified that Raskolnikov helped a student until his death and even continued to aid the student’s father, placing him in a hospital until his death. The widowed landlady, too, testified that Raskolnikov had gone into a burning building to save two children and received marks from such an event. 20. Dounia and Razumihin ended up married. 21. I do believe Pulcheria knew about her son’s crimes but refused to believe it because the corruption overwhelmed her.Not only from the article but also from the rumors that had been around when they had first came to St. Petersburg were more than enough to show Pulcheria some form of distortion in her son’s character. 22. Rodia acted indifferent inside prison. 23. The rest of the prisoners despised Raskolnikov because of his atheistic believes. 24. Raskolnikov’s attitude for Sonia changed after she became ill and no longer visited him. 25. Pride made Raskolnikov ill in prison. 26. Raskolnikov does not seize believing in his theory because he dreams of a world with similar beliefs that some are chosen to live and others must not.He also believes that he did nothing wrong and does not feel guilty. 27. While ill Raskolnikov dreams of a world-wide plague affecting everyone. The â€Å"chosen† and the â€Å"pure† escape death but those affected suffer from an illness much like egoism, the persons cannot find a way to live with each other and in short term conclude to killing one another. 28. According to Raskolnikov he fails as a successful criminal because he failed to complete his act without being caught. 29. His love, affection, and newly acquired senses of renewal manage to save Raskolnikov and in a way redeem his character.

Managing people and organisations - Strategic human resource Essay

Managing people and organisations - Strategic human resource management - Essay Example On the other hand, outsourcing persists in the 21st century because it ensures that non-core functions of an organisation are carried out by external parties and this allows a business to focus on its core commitments (Morgan, 2008 p26). This means that in the conflict between human resource challenges and the role outsourcing will exist into the foreseeable future. This paper examines the elements, features and components of outsourcing in the context of human resource management. It analyses the unexpected costs and competitions that arises from outsourcing. It does examine the failures of outsourcing, challenges of outsourcing in relation to human resource strategy alignments as well as the tangible and intangible consequences of outsourcing. The paper will also touch on other aspects of human capital that is affected by outsourcing like the learning and development of employees in relation to innovation, job security matters as well as contractual issues and matters. 2.0 Alignmen t of HR Strategies and Patterns in Outsourcing Outsourcing intervenes in the overall strategy of an organisation as well as specific departments of organisations. Firms choose to outsource components of their operations because of some cost advantages and/or strategic benefits. The advantages that outsourcing brings to an organisation include; allowing staff to focus on their core areas, attainment of key strategic objectives, lowering and stabilising costs, responsiveness to market conditions and reductions in costs (Kleim, 1999: Quinn, 1999). In spite of these advantages, outsourcing comes with some inherent costs and obvious disadvantages which can affect the overall strategy of an organisation. This include over-dependence on outsiders, hidden costs and contract issues, loss of control and motivational/commitment issues on the part of employees from the external firm (Currie & Willcocks, 1997). The costs and benefits of outsourcing are quite enormous. Although some of them are o bvious, others are hidden. These dynamics have a strong and significant effect on the human resource strategy of an organisation. 2.1 Elements of HR Strategy Human Resource strategy is a component of corporate strategy. It involves three main elements: 1. Long term plans 2. It affects the whole organisation and 3. It involves top level managers (Tribus, 1987). This implies that human resource strategy is determined by senior management of an organisation like directors and other senior HR executives in the organisation. In the practical sense, HR strategy is the concern of the Human Resource Manager and it is determined by the wider views and strategies of the CEO and the Board of Directors. Additionally, the activities of some of the committees of the board of directors affect the components and operation of the human resource unit of a business. Secondly, HR strategy has long term implications. In other words it involves plans and policies that are created for a period of over 7 y ears. This include blueprints on how employee concerns must be identified and resolved. Furthermore, HR strategy affects the entire organisation. The strategic plans and objectives of the HR department are meant to determine the actions of different parts of the organisation including the various employees and management. Human resource management intervenes with organisational strategy,

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Permanent Pair Bonding - Research Paper Example 227). Pair-bonds can be defined as long-term affiliation between two individuals that also includes a sexual relationship. This relationship is relatively enduring irrespective of whether it is monogamous or polygamous. Various hypotheses have surfaced regarding the evolution of human pair-bonds, with some considering it a consequence of the competition of male mating while others considering it paternal provisioning’s adaptation. This paper explores the evolution of permanent pair bonding in humans. Pair bonding is one of the most fundamental behaviors in humans like it is in all other primates and mammals. The importance of pair bonding is secondary probably only to such physiological needs as food and air. It is a natural behavior because of which it is commonly exhibited by both humans and non-human living beings, though in humans, a wide range of factors influence humans’ perceptions about and trends in pair bonding. Humans’ pair bonding patterns and behaviors are considerably different from those of other primates, humans being superior to them. Although the bond between a child and a mother in humans is homologous with the bond seen in other primates as well as mammals, yet the pair bond between a man and a woman and the pair bond between a man and a child in humans are not comparable to any terrestrial primate’s or mammals’ bonds (Immerman, 2003, p. 138). ... mother and a child in humans is similar to other terrestrial primates but the bases of affiliative bond between a man and a woman or between a child and a man is dissimilar between humans and primates. The biological explanation of the evolution of pair-bonding is explained by the research on the monogamous rodents that has led to the emergence of a neurobiological model of formation of pair-bond (Young and Wang, 2004). The neuropeptides oxytocin and vasopressin play an important role in dealing with the social cues that help in individual recognition. Reward learning and reinforcement is caused by mesolimbic dopamine. During the process of mating, dopamine receptors and neuropeptide get activated concurrently in the brain’s reward centers which leads to the conditioned preference for partner in pair-bonding. The differences observed in the tendency to develop pair bonds across different species is explained by the differential regulation of the expression of neuropeptide rece ptor. A very important perspective of the evolution of human pairing is grounded in religion. This is the perspective believed by a vast majority of people that believe in God and typically those that belong to an Abrahamic religion. It is mentioned in the religious scriptures that God made Adam and Eve as a pair and the entire generations of humans that have born ever since evolved from this first pair. For instance, in Surah Al-Nisa, it is mentioned, â€Å"O humans! Be pious (careful of your duty) to your Lord, Who created you from a single self (soul), and from it He created its mate, and from them He has spread a multitude of men and women† (Al-Nisa 4:1 cited in El-Najjar, 2007). This verse reveals about the commencement of life with one soul from which, its mate was made. Over the passage of

Supply, Demand, & Equilibrium Essay Example | Topics and Well Written Essays - 500 words

Supply, Demand, & Equilibrium - Essay Example In the first case, it will look at farmers, factory workers, engineers, and teachers. It should be noted that these occupations have generally unlimited supply meaning a lot of people can be employed in these jobs. In the United States alone, factory workers and engineers abound looking for a job. Thus, we can see an upward sloping curve where more workers will be willing to work for a higher income. The demand on the other hand is more or less horizontal as the job market generally has limited slots for teachers, factory workers, engineers, and farmers. The, intersection of demand and supply determines the average wage. It should be noted that this is often fixed and is determined by the demand curve. The workers under consideration often accept what is offered by the companies which hire them. The market of professional sports players are also competitive yet faces a far different situation than what is discussed above. It should be noted that as opposed to the market of typical players, professional sports players supply is limited because their career is often determined by their skills and abilities together with the reception of audiences to them. The length and intensity of training required for a professional player is far from what is undergone by an ordinary farmer or factory worker. It should be noted that the supply curve of professional players is upward sloping yet more leftward than the case of farmer, teachers, engineers, and factory workers as these players require more compensation for their trainings and performance. In the market of professional players, some players are even paid higher than the others. Look at the case of Michael Jordan compared to other basketball players. It is irrefutable that he is paid more than four times what is being paid the a verage player in NBA. In his case, the supply curve is vertical because there is only one Michael Jordan. Because his reservation wage is

Baby-Boomer Parents And Their Gen Y Children Essay - 1

Baby-Boomer Parents And Their Gen Y Children - Essay Example This problem has not been fully addressed yet because some people are taking for granted how technology negatively affects their families. These generations must find ways to bridge this gap without necessarily contradicting their interests and preferences in life. Without resolving this gap, generation clashes can result in family conflicts and unhappiness. Gen Y children and Baby Boomer parents can use technology as a bridge that can strengthen family ties through using it to develop better learning and communication strategies. Gen Y children use technology to do multitasking, while Baby Boomer parents employ technology to supplement their activities, but most of the latter prefer doing things the traditional way, and this difference in how technology is used can lead to a strong communication gap between them. Gen Y children depend on technology to do several tasks at the same time, which makes them great multitaskers (Cekada, 2012, p.41), while Baby Boomers do not like doing many things altogether (Cekada, 2012, p.43). Baby Boomers clash with their children who prefer finishing tasks their way, while the former want them to do things the way they used to. Because of these differences in how they see their responsibilities, Gen Y children may overlook that their parents do tasks in a different way, thereby making them impatient in dealing with the latter. Gen Y people tend to expect â€Å"immediate responses,† while their parents may want to talk things through, or to demand their own responses in t heir own time and terms (Cekada, 2012, p.42). Instead of achieving clear communication, the result is miscommunication because of conflicting communication expectations. Because of these problems, Gen Y children should not expect their parents to speak and act the way they do and the same goes for the latter, and instead, they should set aside time doing family activities that they can both enjoy to strengthen their ties. If Baby Boomers see cellular phones for calling than data services, for instance, Gen Y children can help them use smartphones, where they can maximize their data services for their communication needs (Kumar & Lim, 2008, p.570).

Accident victim interview Essay Example | Topics and Well Written Essays - 500 words

Accident victim interview - Essay Example Earlier before the accident in 2005, Mine Safety and Health Administration (MSHA) had visited the site and reported that the working environment did not meet the correct standards. Some of the violations included problems with escape ways, not keeping proper roof standards, and poor mine ventilation. Apparently, the mine has a history of roof falls. On this fateful day, the mine fire boss had inspected the mine and cleared it for use minutes before the first miners entered. Although the miners did not notice a thunderstorm just before they entered, US National Lighting Detection reports there was one. The lighting strike near the mine caused an ignition of methane from a recently sealed area of the mine. The result of this was a big explosion that blew out the seals and transferred smoke, dust, debris, and lethal carbon monoxide to the working section of the mine. Thirteen persons were trapped in the mine resulting to the death of twelve of them who succumbed to carbon monoxide asphy xiation. The victim inhaled carbon monoxide for a long duration, which resulted to unconsciousness. In addition, the poor ventilation in the mines resulted to destruction of some vital organs in the body. The victim stayed in the life support machine for one month and a half because his respiratory system had been destroyed. At the time he regained consciousness after two weeks, the victim could not hear, had a blurred vision, and severe headache. One year down the line, the victim could not do much for himself although he could now see clearly and hear a bit. He went back to work after four years in a different mine. MSHA officials arrived on the scene at 10.30 am but could not do much since the levels of carbon dioxide in the air prevented them from going deep in the mines. In addition, any lighting the power system could have caused another explosion. Later, MSHA found out some violations on the mine that increased the risk of the

Difference in the Health Care Systems of the USA and Germany Research Paper

Difference in the Health Care Systems of the USA and Germany - Research Paper Example The combined health care system is the basis of the US healthcare system where both the private and public sectors play a significant role to present a convenient and superlative health care system. In most of the cases, there can be found an apparent authority of public element over the private element. A report says that in 2010, more than 64% of the US population got the private health insurance which means nearly 195.9 million people were covered by this sector. In the year 2011, the percentage of privately insured people was 63.9%. However, in the USA, there are two health care programmes, Medicare and Medicaid, which are supervised by the US federal Department of Health and Human Services. People over 65 years and above get Medicare service whereas Medicaid is a system that offers financial help to the poor. These systems cover nearly 87 million Americans. On the other hand, the act, Health Care Reform Provisions, which is known as Patient Protection and Affordable Care Act (H. R. 3590)   was passed by the House of Representatives and signed by the U.S. President Barack Obama. The bill was passed on Sunday, March 21 and signed by the President on Tuesday, March 23. The bill, which is regarded as a comprehensive health care reform bill, was formally passed by the Senate on December 24, 2009.  Medicare benefits are provided through traditional fee-for-service handled by the federal government. In 2004, the US government spent $297 billion provided to support 42   million  Medicare beneficiaries. This system covers the people of 65 years of age and above. It includes payroll taxes, general revenue,   premium contributions and taxation of social safety benefits. Payroll taxes have been paid by most of the beneficiaries of standard Medicare during their working period to ensure their participation in Medicare  hospitalization programme.  

Music Since World War II, Concert Review Essay Example | Topics and Well Written Essays - 1250 words

Music Since World War II, Concert Review - Essay Example There are many types and styles of music written since World War II, the only limit is the composer’s imagination. They are looking for different modes of expression. Composer Arnold Schoenberg experimented strange and unorthodox tonal schemes and harmonies. Bela Bartok, a Hungarian composer, combined the Twentieth Century forms with music of Hungarian peasants. Edgard Varese who belongs to the group of ‘Avant-garde’ experimented with the manipulation of rhythms. Igor Stranimsky, throughout his entire career made experiments with kaleidoscopic rhythms and instrumental colors. So it is very clear that composers since Second World War made lots of experiments with traditional instruments and modes of expression. Yet some of the greatest composers of the twentieth century, such as Giacomo Puccini, an Italian opera composer and Sergei Rachmaninoff, the Russian composer, followed traditional forms of music history. Music since World War II has seen several new and ecle ctic styles. Under the musical direction of David Currie, the Ottawa Orchestra presented a concert entitled ‘A French Connection’ comprising of the compositions of Pierre Merure, Steven Gellman and Camille Saint Saens. Pierre Merure discovered French music and developed an interest for orchestration which was very much visibly noticeable in his very first work ‘kaleidoscope’

Alfred Lord Tennyson - The Charge Of The Light Brigade Essay Example for Free

Alfred Lord Tennyson The Charge Of The Light Brigade Essay Discuss the poets different attitudes to war, as presented in The Charge Of The Light Brigade and Exposure A more experienced poet known as Alfred Lord Tennyson wrote the Charge Of The Light Brigade. He was born in 1809 and died of old age in 1892. He wrote The Charge Of The Light Brigade in response to a Newspaper Report from the Times, which was written by W.H.Russel, so his understanding of the war was from second hand knowledge, he was removed from the action. Unlike Wilfred Owen, who wrote Exposure. Owen was born in 1893 and died at a very young age in 1918. The reason for his young death was, he was a participant in the war and died during battle, so his was writing from his own experiences. Although Owen was a less experienced writer, his poems only really became known after his death, as he had a less authorative voice. The main similarities between the two poems is that they are both writing about wars, however both wars are from a different time and so are fought in completely different ways. Tennyson wrote The Charge Of The Light Brigade about the Crimean war, which was originally between France and Russia but Britain joined because she worried about her security. The Crimean war was fought on horseback, which meant that it would be over fairly quickly. I think this because it would have been one charge, this battle would then have gone on until all the soldiers in one side were injured or dead. He was very far removed from the action, as he didnt even witness the war, so his poem written is third hand. Where as Owen wrote Exposure from first hand experience. For these reasons I may be able to place more value on Wilfred Owens poem. The First World War was fought over several years and the soldiers spent a lot of that time in trenches. The mood, tone and language in each poem are completely different from the other. In The Charge Of The Light Brigade the mood is very light and gives the feeling that all the soldiers, were excited about what they were doing. This is helped by the fact that Tennyson doesnt go into the atrocities of the war, instead writing of When horse and hero fell. Here he is basically saying that they have been shot down, but the way Tennyson puts it, its like its not that dramatic, when it is. In The Charge Of The Light Brigade it doesnt really distinguish those soldiers that died in battle and those that lived, Then they rode back, but not the six hundred. This is what I think plays a big part in making the mood of the poem so light, as it avoids death, which is upsetting. Where as in Exposure the mood is very depressing and dismal as Owen is constantly saying how the soldiers were being attacked in different ways. He mentions the weather attacking them, which can be seen from in the merciless iced winds that knive us. As well as things like the barbed wire in front of the enemies trenches, Like twitching agonies of men amongst its brambles. However the poem doesnt mention soldiers attacking them, which may indicate that the weather and other things were more threatening and chilling, then the enemy. In Exposure Owen speaks of the soldiers pain and this is what I think makes the poem so disheartening to read, because he is trying to show how war causes suffering and reduces the soldiers. Unlike Tennyson who is trying to honour and glorify the soldiers and so making the poem seem more pleasant. However in some ways the poems are similar as the language used indicates that poets generalise and universalise all the men in the war. The Charge Of The Light Brigade is a lot more structured then Exposure. This is because in Tennysons poem he talks about the different stages of the battle, where as Owen doesnt really mention battle, its more about the soldiers suffering. In The Charge Of The Light Brigade Tennyson goes through each stage of the battle, within each individual stanza. So in the first stanza the soldiers have been ordered to start their charge. The second stanza is quite an important part of the poem, as we discover that the soldiers had been given the wrong order. However because they are so disciplined and loyal to their country, no one questions it. Tennyson is trying to glorify and honour the soldiers so he simply says, Not though soldiers knew, someone had blundered. In the third stanza the soldiers are in range of the enemys guns and in stanza four, the soldiers are forced to turn back because so many men have been killed. Even though at this point the British soldiers are being defeated Tennyson emphasises their bravery. That takes the readers attention off the fact that they are losing so badly. An example of this is, Sabring the gunners there. The word sabring has been used very cleverly as it gives the reader the impression that the British soldiers were hacking away at the Russians, because Tennyson was writing the poem to honour The Light Brigade. In stanza five the British soldiers are still not out of danger despite turning back, as more Russians have come in behind them, so even more soldiers get killed. Stanza six is simply Tennyson reflecting on their bravery. In Exposure there isnt such an obvious structure. In stanza one Owen talks about the soldiers being attacked by the weather and in stanza two they are being attacked by the enemys barbed wire and it goes on like this. The weather is continually being described in different ways, one very effective way is when Owen uses alliteration, Dawn massing in the East her melancholy army. There is no real progression to the poem because it mirrors what is going on in the war, as they are stuck in trenches. The rhythm in each poem is completely different form the other. The Charge Of The Light Brigade has a very lively and energetic feel to it, this is due to its incredibly fast pace. In contrast Exposure has a very slow rhythm like the progress of the war. However in the third stanza there is a change in pace and it picks up just a little bit. This is due to the rhythm sounding like the bullets being described in the stanza, Sudden successive bullets streak the silence like the shells being shot in The Charge Of The Light Brigade. But the pace returns to its gloomy rhythm in the next stanza. In The charge Of The Light Brigade the rhythm of the poem sounds very much like the rhythm the galloping horses would make, this can be seen from Half a league, half a league onward, all in the valley of death rode the six hundred. I also think that the discipline of the British soldiers shows in the discipline of the rhythm. Each poem gives a completely different image of war, because they were written for different purposes and from different points of view. In The Charge Of The Light Brigade Tennyson uses a lot of similes and metaphors to create tension in the poem. He also uses similes to give the reader a better image of the battle and to show how heroic the soldiers were. Where as in Exposure Owen uses similes and metaphors to show how much the soldiers around him have been reduced, and the only thing they have to keep them going is happy memories. In The Charge Of The Light Brigade the first noticeable and most repeated image is All in the valley of death. I think that Tennyson choose to describe the charge like this because death is a very moving word. The word all unites the soldiers and due to the image of the extreme danger, given by the word death, shows the soldiers bravery, it also gives the idea of a big sacrifice. Not only do we get the feeling of danger, but Tennyson also discreetly describes sounds, through the use of onomatopoeia, Volleyed and thundered. I think that this is really clever, as it adds realism to the poem. When Tennyson uses alliteration, the words he uses sound like the hissing of the artillery on the battlefield. An example of this is Stormed at with shot and shell. Tennyson uses euphemism to describe the British soldiers killing the enemy; he uses words like flashed and sabring. The British soldiers are basically killing people, but the way Tennyson describes it, its as if they are doing it elegantly and almost gracefully. All of these images give the main picture that the war was glorious. The reason we get this image of the war is because Tennyson hides the realities behind euphemism, unlike Owen who shows the war for what it really is. Right from the first word our we immediately know that it has been written from the point of view of the narrator. Owen gives a very chilling image to the war because he has experienced it, he can say what he has seen and felt. The use of personification shows how the soldiers looked on the outside: Attacks once more in ranks, on ranks of shivering grey. Here Owen is talking about the weather attacking the soldiers, because the soldiers looked so grey and dull. Owen also adds shivering to the sentence, which could show that not only were they shivering because they were cold, but because they feel cold in their hearts like theyve been forgotten. Owen uses alliteration to emphasise that the men have no luxuries, unlike Tennyson who used alliteration to show the excitement of the war. In Exposure the uses of alliteration gives the reader the image that its as if the weather is trying to find them to put them through more distress, this can be seen from Pale flakes with fingering stealth come feeling for our faces. However I think Owen saves the most moving image for the end, unlike Tennyson who reflects on the heroism of the men during the battle, Owen shows just how terrible it is. In the final stanza Owen creates a very strong image, Pause over half-known faces. All their eyes are iced. To begin with it seems as though Owen is talking about the dead soldiers eyes being iced, because they are dead, but he is also talking about all the soldiers who are still alive and have to look at them. Owen is saying that in order to cope with what the soldiers have to face out in the trenches their eyes have also iced over, as they have no feeling any more. In Exposure we get the impression that it is probably easier to be dead, as you have gone to a better place and the pain and suffering stops, as soon as your spirit leaves your body. When I read Charge Of The Light Brigade I didnt feel very much inside, because the images that were given through the use of personification and other things were glorious. In Exposure the image seemed very real, because the poet was really writing from the heart and it made me feel quiet and lonely inside. Exposure and The Charge Of The Light Brigade both use repetition to show the reader that there have been casualties in the war. In The Charge Of The light Brigade different words are repeated to highlight different things. To emphasise the courage of the charge Tennyson repeats, Forward, the light brigade and The valley of death, which gives the idea that there is no turning back. In stanza two, three lines begin with their. This is used to show the discipline of the soldiers, that not one of them is questioning the wrong order. At the end of the first three stanzas Tennyson is still repeating, Rode the six hundred, this use of repetition gives the idea that the soldiers are still alive. However the final line of stanza four, Not the six hundred shows that not all the soldiers were going to come back from the valley of death. In stanza five some of the lines from stanza three are repeated, Cannon to the right of them, this gives the idea that even though they are on their way back the danger still surrounds them. At the end of stanza five Tennyson has said, Left of six hundred. He is still repeating six hundred, but has changed the words in front of it, to give the idea that the number of losses was more then the number of survivors. Exposure doesnt have has much repetition in as The Charge Of The Light Brigade, but it too has the majority of its repetition at the end of each stanza. The repetition of But nothing happens in three of the stanzas and the final stanza, give the image that the soldiers are almost waiting to die. The use of repetition in this ways indicates that they feel forgotten, because they have gone out to the trenches to do a job, and they are unable to do that job properly. In stanzas five, six and seven Owen repeats, dying at the end of each stanza. By doing this I get the impression that not only are the soldiers dieing because they are being attacked, but their spirits are dying as well as their love for things, its like they have lost themselves in the strong winds that surround them. So in both poems the use of repetition sums up the casualties of war, in Exposure they are shown in a more harsh way, then in The Charge Of The Light Brigade. Both poems are completely different in the way they portray the war, in that Exposure uses realism and The Charge Of The Light Brigade uses euphemism. The reason for there being such a lot of euphemism in The Charge Of The Light Brigade is because Tennyson wants to praise the soldiers. He also uses euphemism to hide behind the grim realities of life. A very good example of euphemism in the poem is, Sabring the gunners there. It is basically saying that the British soldiers were hacking away and killing the enemy, but it isnt described like that because the aim of Tennysons poem was to honour the soldiers. The word sabring makes the British soldiers sounds elegant and sophisticated, as if they arent doing anything wrong. So in order to honour the Light Brigade Tennyson hides behind euphemism. In contrast Owen uses realism in his poem because he wants to show war for what it really is. In everything he says he is very blunt and relates even the simplest things to every day horrors. By using realism Owen shows the reader that the only thing the soldiers have to keep them going are memories, an example of this is, Slowly our ghosts drag home: glimpsing the sunk fires glozed. This emphasises that the soldiers have no luxuries and how now they take nothing for granted, because they now realise it isnt always going to be there for them. The reason for The Charge Of The light Brigade using euphemism and Exposure using realism, is because each writer is trying to give a different image of the war, for different reasons using these methods. In conclusion both poems appear to be very similar when I first looked at them, however the only thing they have in common is that they are both about wars. The reason they only have this in common is for two reasons. The first reason is that both wars were completely different types of wars. The second reason and the most important, is that the writers show different attitudes towards war. In Charge Of The Light Brigade Tennyson wrote the poem to honour and glorify the soldiers that fought in the war. So the way he presents the poem, its as if Tennyson is saying that war is good thing to part of. I think the other reason for him putting such a positive image on the war was because he didnt fight in it, therefore there are no feelings included in his poem. So because Tennyson approves of the soldiers loyalty there are no signs of irony. Where as in Exposure Owen, who fought in the war, is able to include feelings. Due to having such a horrible time in the trenches, these feelings are sad and seem painful, putting war in a completely different light. Unlike Owen, Tennyson believed that no good could come from war, and although Owen is against war Exposure isnt an anti-war poem. However the one attitude that both writers show in their poems, is that you have to fight sometimes to preserve what is good.

SWOT Analysis and Literature Review of HSBC Bank

SWOT Analysis and Literature Review of HSBC Bank SWOT Analysis A scan of the internal and external environment is an important part of the strategic planning process. Environmental factors internal to the firm usually can be classified as strengths (S) or weaknesses (W), and those external to the firm can be classified as opportunities (O) or threats (T). Such an analysis of the strategic environment is referred to as a SWOT analysis. The SWOT analysis provides information that is helpful in matching the firms resources and capabilities to the competitive environment in which it operates. As such, it is instrumental in strategy formulation and selection. The following diagram shows how a SWOT analysis fits into an environmental scan: SWOT Analysis Framework Environmental Scan   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  / Internal Analysis  Ã‚  Ã‚     Ã‚  Ã‚  External Analysis /   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  / Strengths  Ã‚  Ã‚  Weaknesses  Ã‚  Ã‚     Ã‚  Ã‚  Opportunities  Ã‚  Ã‚  Threats | SWOT Matrix Strengths A firms strengths are its resources and capabilities that can be used as a basis for developing a competitive advantage. Examples of such strengths include: patents strong brand names good reputation among customers cost advantages from proprietary know-how exclusive access to high grade natural resources favorable access to distribution networks Weaknesses The absence of certain strengths may be viewed as a weakness. For example, each of the following may be considered weaknesses: lack of patent protection a weak brand name poor reputation among customers high cost structure lack of access to the best natural resources lack of access to key distribution channels In some cases, a weakness may be the flip side of a strength. Take the case in which a firm has a large amount of manufacturing capacity. While this capacity may be considered a strength that competitors do not share, it also may be a considered a weakness if the large investment in manufacturing capacity prevents the firm from reacting quickly to changes in the strategic environment. Opportunities The external environmental analysis may reveal certain new opportunities for profit and growth. Some examples of such opportunities include: an unfulfilled customer need arrival of new technologies loosening of regulations removal of international trade barriers Threats Changes in the external environmental also may present threats to the firm. Some examples of such threats include: shifts in consumer tastes away from the firms products emergence of substitute products new regulations increased trade barriers The SWOT Matrix A firm should not necessarily pursue the more lucrative opportunities. Rather, it may have a better chance at developing a competitive advantage by identifying a fit between the firms strengths and upcoming opportunities. In some cases, the firm can overcome a weakness in order to prepare itself to pursue a compelling opportunity. To develop strategies that take into account the SWOT profile, a matrix of these factors can be constructed. The SWOT matrix (also known as a TOWS Matrix) is shown below: SWOT / TOWS Matrix Strengths Weaknesses Opportunities S-O strategies W-O strategies Threats S-T strategies W-T strategies S-O strategies pursue opportunities that are a good fit to the companys strengths. W-O strategies overcome weaknesses to pursue opportunities. S-T strategies identify ways that the firm can use its strengths to reduce its vulnerability to external threats. W-T strategies establish a defensive plan to prevent the firms weaknesses from making it highly susceptible to external threats. HSBC HSBC is a global financial services company headquartered in London, United Kingdom. As of 2010, it is the worlds 6th largest banking and financial services group and the worlds 8th largest company according to a composite measure by Forbes magazine. It has around 8,000 offices in 87 countries and territories across Africa, Asia, Europe, North America and South America and around 100 million customers. As of 30 June 2010 it had total assets of $2.418 trillion, of which roughly half were in Europe, a quarter in the Americas and a quarter in Asia. HSBC Holdings plc was founded in London in 1991 by The Hongkong and Shanghai Banking Corporation to act as a new group holding company and to enable the acquisition of UK-based Midland Bank. The origins of the bank lie in Hong Kong and Shanghai, where branches were first opened in 1865. Today HSBC remains the largest bank in Hong Kong, where the Group Chief Executive is currently based, and recent expansion in mainland China, where it is now the largest international bank, has returned it to that part of its roots. Its primary listing is on the London Stock Exchange and it is a constituent of the FTSE 100 Index. It has secondary listings on the Hong Kong Stock Exchange (where it is a constituent of the Hang Seng Index), New York Stock Exchange, Euronext Paris and Bermuda Stock Exchange. As of August 2010, it was the largest company listed on the London Stock Exchange, with a market capitalisation of  £115.8 billion. History HSBC (acronym origin: the Hongkong and Shanghai Banking Corporation) was founded in the former British colony Hong Kong (in March 1865) and Shanghai (one month later) by Scotsman Sir Thomas Sutherland (1834-1922). HSBC Holdings plc established in 1990 became the parent company to The Hongkong and Shanghai Banking Corporation in preparation for its purchase of Midland Bank in the United Kingdom and restructuring of ownership domicile for the impending transfer of sovereignty of Hong Kong to China. HSBC Holdings acquisition of Midland Bank gave HSBC Group a substantial market presence in the United Kingdom which was completed in 1992. As part of the takeover conditions for the purchase of Midland Bank, HSBC Holdings plc was required to relocate its world headquarters from Hong Kong to London in 1993. Major acquisitions in South America started with the purchase of Banco Bamerindus of Brazil for $1bn in March 1997 and the acquisition of Roberts SA de Inversiones of Argentina for $600m in May 1997. In May 1999 HSBC embarked on a major acquisition in the United States with the purchase of Republic National Bank of New York for $10.3bn. Expansion into Continental Europe took place in April 2000 with the acquisition of Credit Commercial de France, a large French bank for  £6.6bn. In July 2001 HSBC bought Demirbank, an insolvent Turkish bank. Then in August 2002 HSBC acquired Grupo Financiero Bital, SA de CV, Mexicos third largest retail bank for $1.1bn. The new headquarters of HSBC Holdings at 8 Canada Square, London officially opened in April 2003. Then in September 2003 HSBC bought Polski Kredyt Bank SA of Poland for $7.8m. In June 2004 HSBC expanded into China buying 19.9% of the Bank of Communications of Shanghai. In the United Kingdom HSBC acquired Marks Spencer Retail Financial Services Holdings Ltd for  £763m in December 2004. Acquisitions in 2005 included Metris Inc, a US credit card issuer for $1.6bn in August and 70.1% of Dar Es Salaam Investment Bank of Iraq in October. In April 2006 HSBC bought the 90 branches in Argentina of Banca Nazionale del Lavoro for $155m. In December 2007 HSBC acquired The Chinese Bank in Taiwan. In May 2008 HSBC acquired ILFS Investment, an Indian retail broking firm. SWOT Analysis of HSBC Strengths The bank is well capitalised and this has enabled it to perform relatively well against other banks in recent economic events. The level of capitalisation means that, going forward, the bank is unlikely to need to borrow from the UK government: this will enable it to retain more autonomy. The bank has a strong presence in emerging markets, putting it in a good position to take advantage of future growth in those economies. The banks global presence in Europe, Asia and South America helps to spread risk and offers significant economies of scale. Despite rebranding relatively recently (1999), the HSBC brand has become well-established and is considered particularly valuable within the industry. Weaknesses HSBC associates itself strongly with investment in the small business sector, but the current economic situation has led to increased risks, potentially compromising the activity levels in this area of the operation. The bank was involved with sub-prime markets in the US and has had to write off large figures lent to high-risk borrowers. Despite falls in the UK interest rate, HSBC has increased its mortgage rates. This may be perceived negatively by borrowers and potential borrowers, adds pressure to an already depressed housing market and could ultimately lead to more defaulting as borrowers struggle with higher repayments. A redundancy programme announced recently may affect morale among staff, leading to decreased production and loyalty. HSBCs branding emphasises its global presence, and this may be seen negatively by some customers in its implication of homogenisation and lack of personalisation. Opportunities HSBCs high level of capitalisation places it in a strong position to acquire assets Banks finding trading conditions particularly difficult at present may be available at low cost HSBC also has adequate capital to purchase stronger banks such as Bank Ekonomi in Indonesia, in which it has purchased a stake to continue its Asian expansion despite challenging economic times. HSBCs generally strong position presents the opportunity to outperform competitors during the economic downturn and to build a reputation for being one of the safer banks for depositors, helping to increase resources for lending. Negative press coverage of competitors such as HBOS may encourage customers to choose HSBC instead. Threats Trust in banks has decreased due to financial losses suffered by investors, who may be more inclined to invest elsewhere. Financial losses affecting banks and investors on a global scale have resulted in less credit being available to customers. In the UK this is coupled with increases in living costs resulting in less money being saved. The falling property market has created a rise in numbers of homeowners with negative equity. If a property is worth less than was borrowed to finance its purchase, there is little likelihood that the bank will recoup all its losses if owners default. Claims have been made that HSBC has understated losses resulting from US sub-prime markets, and this could undermine confidence in the bank. Literature Review Article 1: HSBC moves private bank boss Chris Meares to Asia The head of HSBCs private banking business has become the latest of the banks senior managers to move from London to Hong Kong. By Harry Wilson Published: 6:00AM BST 22 Oct 2010 Chris Meares, chief executive of global private banking at HSBC, will move out to Hong Kong as part of a reshuffle of the divisions management, though the businesss will remain headquartered in London. Mr Meares move to Hong Kong follows that of HSBC chief executive Michael Geoghegan at the start of the year. Since then several senior HSBC managers have moved out to Hong Kong, while Stuart Gulliver, who will takeover as chief executive from Mr Geoghegan in January will also move from London to Hong Kong. Mr Gulliver, who currently runs HSBCs global investment banking business as well as its European operations, has spent much of his career in Asia. Speaking recently, he refused to confirm whether HSBCs headquarters would remain in London, with speculation growing that the bank could return to its historic home. In September, Mr Gulliver said he was genuinely concerned that the Government-appointed Independent Banking Commission could recommend the separation of retail and investment banking businesses. Hong Kong is keen to promote itself as an alternative to London and the senior officials from the city have been visiting the UK to promote the advantages of moving business there. Standard Chartered, which has large Asian operations, is also seen as another bank that could move its headquarters out of London and its chief executive, Peter Sands, has made clear his concerns over the increasing amount of regulation in Europe and the UK. HSBCs decision to move of its private banking head to Asia in large part reflects the opportunities the bank sees in capturing a larger slice of Asias growing wealth. In a statement yesterday, HSBC said Mr Meares, along with the other management changes in its private bank was part of a strategy to take advantage of the entrepreneurial wealth creation taking place in emerging markets. Analysis Of Article This article is regarding transfer of chief executive of global private banking,Mr Chris Meares, who is being replaced by Michael Geoghegan at the start of this year. Since the transfer of Mr Meares several more managers of HSBC have moved out of Hong Kong. Mr Stuart Gulliver who is taking over Mr Geoghegan is also moving out of Hong Kong Mr Gulliver, currently running HSBC Investment Banking and European Operation, has spent much time in Asia. He recently, while talking to media, refused to confirm that if the business is moving its headquarters to its native home that is Hong Kong. In September Mr. Gulliver expressed genuine concern over Independent Banking Commission appointed by government to recommend separate banking for Retail banking and Investment Banking. Hong Kong section of HSBC is much interested in promotion itself as an alternate to London. Official of Hong Kong are visiting UK to convey advantages of moving to Hong Kong. Standard Chartered, having large Asian operation is also seeking to move its headquarters out of London and their chief executive too. HSBCs idea of moving its private banking head to Asia reflects the opportunities that the bank is seeing to capture Asias growing wealth. Conclusion Positive Point:- It will help to increase profits for the company. Will help to gain wealth of Asia. Will provide employment Will help to further improvement of the company. Efficient and Effective working of management. Negative Points:- Very risk Can lead to losses Can also lead to demoralisation of other managers. Article 2 : HSBC, Deutsche Bank Complete 1st Yuan-Denominated IRS In HK OCTOBER 22, 2010, 6:01 A.M. ET HONG KONG (Dow Jones)HSBC Holdings PLC (HBC) and Deutsche Bank AG (DB) completed the first yuan-denominated interest rate swap deal in Hong Kong, the U.K. lender said Friday, in another sign of growing activity in the offshore yuan market. The IRS deal, which was completed Thursday, will be delivered in two years and is based on the three-month Shanghai Interbank Offered Rate of 3.37%, HSBC said. HSBC declined to disclose the size of the deal, though a local broker said the deal was valued around CNY5 million. The new deal came amid Chinas efforts to boost yuan circulation in Hong Kong and to internationalize the currency. The market for yuan-denominated instruments outside mainland China has begun taking off as China experiments with loosening its controls on the currency, which isnt freely convertible. Yuan IRS products in Hong Kong had earlier been denominated in the U.S. dollar and were non-deliverable. Analysis HSBC and Deutsche Bank AG completed first Yuan-denominated interest swap rate deal (IRS) which is another sign of growing activity in the offshore yuan market. This deal was completed on Thursday and will be delivering in two years and based on three month shanghai Interbank offered rate of 3.37%. HSBC denied to disclose size of the deal but a local broker estimated this deal for about CNY5 Millions. This deal came after chinas efforts to boost yuan circulation in Hong Kong ant to internationalize the currency. The market for yuan denominated instruments outside china has started to take off as China is experimenting with loosening its control on the currency, which isnt freely convertible. Yuan IRS products in Hong Kong had earlier been denominated in the U.S. dollar and were non-deliverable Conclusion Positive Point:- Growing activity in offshore of Yuan market. Boost yuan denominated instruments outside china. China loosening its control on the currency of yuan. Internationalize the currency. Promote IRS products. Negative Points:- Delivering in two years. Big market of US to compete with,which can result in losses BIBLOGRAPHY http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/8079081/HSBC-moves-private-bank-boss-Chris-Meares-to-Asia.html http://online.wsj.com/article/BT-CO-20101022-704524.html http://en.wikipedia.org/wiki/HSBC http://www.microfinancefocus.com/news/tag/hsbc .